An essential tool for the reach of these objectives is the implementation and continuous improvement of our Quality Management System, which allows a permanent identification and evaluation of the factors of dynamism and success of Domingos da Silva & Cunha.
The bases of our Quality Policy, which we seek for our collaborators to take and apply in their activities are:
The continuous search for satisfaction and customer loyalty, essential for the sustained growth of the company and consolidation of our commercial relations;
The identification of the necessities and requirements of our clients, including the laws and regulations that apply to us, ensuring its full compliance;
The answer, quick and efficient, to the solicitations which are addressed to us;
The involvement, training and information, as practices inherent to the improvement of our processes;
The tracking market trends in which we position ourselves, including their risks and opportunities, looking also to be technologically modernized;
The definition of ambitious objectives, as the motor of continuous improvement of the performance of our Quality Management System.
The quality of our services is a guarantee of our competitivity.